Terms of use

Self-serve preparation only

You file any appeal yourself. AssessLess may help organize source-labeled public data, homeowner-entered evidence metadata, owner-scoped parcel PDFs and parsed parcel facts when that upload gate is available, and readiness guidance, but it does not submit forms, contact the county, or act on your behalf.

You remain responsible for verifying official forms, filing channels, deadlines, factual details, and submission requirements with official sources before taking action.

No advice, representation, or guarantee

AssessLess provides no legal or tax advice, no valuation advice, no representation, no filing service, and no guaranteed assessment reduction.

Readiness labels, comparable-sale notes, source summaries, and packet guidance are informational preparation aids. They are meant to help you understand what is known, missing, source-limited, stale, or blocked before you decide whether to continue.

Product, payment, and delivery terms

The free fulfillability preflight determines only whether a property path can be completed; it provides no conclusion. The authenticated $5 Property Assessment Evidence Check provides property-specific, source-identified analysis. A conditional $45 Appeal-Support Packet Upgrade may follow only an eligible paid check, for a total paid amount of $50.

Before checkout, AssessLess must build, verify, privately store, and owner-readback the exact artifact. A signed Stripe webhook—not a browser redirect—unlocks private owner delivery. Eligible paid orders include an easy seven-day refund.

Checkout requires sign-in and server-confirmed eligibility. AssessLess may close checkout whenever source, readiness, owner, storage, payment, webhook, or delivery integrity is not satisfied.

Privacy, retention, and account requests

We do not sell homeowner information. AssessLess uses a category-specific retention schedule: account/workspace records, parcel PDFs, parsed fields, generated packets, lookup telemetry, payment/dispute records, support records, security records, privacy requests, and audit logs are reviewed by category before export, deletion, anonymization, or exception retention.

To request export, deletion, correction, or account-data review, use the public account request page, the signed-in account page, or email privacy@assessless.app from the homeowner email used for AssessLess. Destructive account deletion is a reviewed request, not an instant button.

AssessLess may keep narrow refund/support exception records for payment, dispute, tax/accounting, security, abuse-prevention, and audit reasons.

Policy and contact identifiers

AssessLess operations is the current product operator/controller contact for this self-serve workflow serving Kendall County, Illinois homeowners. Privacy and account requests go to privacy@assessless.app; support, delivery, and security incident reports go to support@assessless.app. No public postal mailing address is approved for publication yet, so use the email request path until a public mailing address is approved and posted.

AssessLess uses Supabase Auth transactional email for sign-in and account messages unless and until a separately approved branded email provider or sender domain is recorded. The service is not directed to children under 13, and a parent or guardian can request review if a child submitted information.

These terms are governed by the same Illinois-focused homeowner workflow described in the privacy notice. You may request export, deletion, correction, access, or objection/limitation review, but AssessLess may retain exception records when required for security, support, payment, dispute, tax/accounting, or audit reasons.

Source-use boundaries

AssessLess uses source-labeled facts and keeps county/vendor data permission-aware. We do not scrape public parcel or tax pages. If a required source is stale, unavailable, permission-blocked, or not approved for the requested use, the product should show that limitation rather than inventing facts or treating the source as usable.